A Range Of Problems In The Future Essay

‘The world will have to grapple with a range of problems in the future’ The world will inevitably change as time continues to expose the past’s perception of the future to the now. As the earth ages, generations to come adapt to the new world they perceive to be as It is near impossible for every parent to educate their young on everything they have ever learned; thus attitudes and morals are continually fluctuating. It is undeniable that it has already affected society it is evident throughout today’s problems that were never pondered upon by older generations such as the rapid advances in technology. The future can only change, and will encounter many dilemmas along the way. Earth already has an overwhelming number of human inhabitants, and the world’s population continues to increase. Many people do not want to acknowledge the problem, but ignorance will not change the inevitable consequences of overpopulation. No animal species can exist without adequate food, water, shelter and other essential resources and humans are not exempt from this rule. When the human population exceeds the resources needed to sustain it, the same thing that happens to any overpopulated species; nature will reduce the population through famine, disease, interspecies fighting or a combination of either one. That reality has already affecting people in some Third World countries. Because of cultural, political and religious attitudes, almost no world leader is willing to acknowledge the problem, much less take the necessary steps to resolve it. The underlying cause of almost every environmental problem in the world today is human overpopulation. Air pollution, water shortages, habitat loss, extinctions, and invasive species all are caused or intensified from having too many people in the world. Humans are unique among all animal species in having the ability to solve even a monumental problem like overpopulation. This awareness is existent in George Orwell’s ‘1984’, the effects of extreme totalitarian society have stripped society’s resources and forced them to live in a dystopian environment full of pollution and overpopulation. Such a situation of local overpopulation has existed since the dawn of humanity and is slowly becoming a global existential problem. Technology today has transformed the world and changed how people live in their day to day lives. As advances in technology are generally perceived to be an advantage, it can enable the most malevolent evil. The realm of communications has likewise seen immense change. People are provided with new ways to communicate with each other, such as email and instant messaging which can pose as a breach of privacy if used for the wrong intentions. Documents placed on the internet are sources of information for the rest of the world, and will forever leave a digital footprint. Global positioning satellites allow us to track our exact location and find our way to various destinations; such accessible conveniences can alter the future in foretelling ways. George Orwell’s ‘1984, illustrates a dystopian society ruled by a totalitarian government. This extreme realization portrays a government with absolute power, in which controls every aspect of human life using a number of dehumanising techniques. Orwell’s dark vision poses as a foreshadowing notice, which thoroughly explores the consequences of advanced technology and its misuse. As Oceania’s mechanical citizens are constantly monitored using microphones and surveillance, expunges their right to privacy and to make choices. It is clear that the innovations of technology could escalate out of control, leaving society with no defence against it. Thus, it will ultimately destroy humanity in the pursuit of absolute power. The discovery of DNA has the possibility to lead to major social and scientific issues in society. With new advances in technology, there are increases in the consequences that the new technology will allow. It is evident in Andrew Niccol’s film ‘Gattaca’ that the more powerful genetic engineering becomes the more helpful and harmful it develops. The film depicts a society ruled by ‘genoism’, where your genetics decide your social class in the world with a stressed need for perfectionism. This depressing image where there is no determinism for fate or influence for ethical standards eliminates the right for freedom of choice, that people freely and obliviously exhaust today. The consequences of selective breeding solutions are frequently addressed in past and modern literature. In ‘Jurassic Park’, a scientist exhumes and modifies dinosaur DNA to then create an island inhabited by dinosaurs. Consequently, the impact of unnaturally producing a breed that has been extinct for a long period of time threatened the rest of  the human race’s existence. It is clear that such meticulous science created in the wrong hands has the potential to impact the world permanently. Similarly, a frightening futuristic concept that threatens to dominate society is totalitarianism. The objective of totalitarian government is to limit and regulate every aspect of public and private life. George Orwell’s novel, ‘1984’, exemplifies a society lacking in freedom and expression. His fictional society in the year 1984 stands as a metaphor for a totalitarian society. Communication, personal beliefs, and national loyalty are controlled by the inner party which governs the people of Oceania in order to keep society from rebelling. The concept of also controlling the personal beliefs of the citizens promotes totalitarianism by limiting the form of any emotional or individual expression. The citizens of Oceania were forced to work long days which limited self-expression because they were too exhausted to do anything else. Oceania, where protagonist Winston Smith lives, is ruled by the INGSOC. â€Å"BIG BROTHER IS WATCHING YOU†, the main party slogan of Oceania which makes clear that every action you make is all seen by Big Brother, the big leader. The Inner Party, controlled by Big Brother, dictates several aspects of the people’s life. As a society, Oceania are completely brain washed by the continuous propaganda which is based on false news, a new language which reduces the capacity of using words in a double sensed way named Newspeak and indoctrination, this newborn dialect empowers and respects INGSOC. The overall concept is designed to control personal beliefs of the citizens by limiting their form of expression. Essentially, controlling the communication aligns with the Totalitarian aspects of governing. George Orwell envisioned the lack of communication could possibly result to total dominance and control of the people. As civilization moves toward the point where human life will be irreversibly transformed, it will also have to overcome the potential problems that are carried along with any advancement in technology and government. All of these possibilities portray a pessimistic view of the future which has the potential to accrue into tremendous issues of whom the world will have to grapple.

Politeness and Culture Essay

1.1 What is politeness? Politeness is a kind of socio-cultural phenomenon in human communication. It has been defined in diverse ways. For Kochman (1984), politeness has a protective mission exercised in putting things in such a way as to take account of the feelings of others: Polite conversation is†¦ a way of showing consideration for other people’s  feelings, that is, not saying or doing anything that might unduly excite or arouse. The ‘gentleman’s agreement’ (though, hardly just confined to adult males) is and was ‘ you don’t do or say anything that might arouse my feelings, and I won’t do or say anything that might arouse yours’†¦ (1984:204) Watts (1992) defines polite behaviour as â€Å"socio-culturally determined behavior directed towards the goal of establishing and/or maintaining in a state of equilibrium the personal relationships between the individuals of a social group, whether open or closed, during the ongoing process of interaction† (1992:50) Therefore, the term â€Å"politeness† may be generally defined as adequate social conduct and tactful consideration of others aiming to avoid interactional conflicts. Politeness can be realized in a number of ways, among which the use of language concerns us most in the present discussion. Politeness is then taken to be the various forms of language structure and usage which allow the members of a socio-cultural group to achieve their conflict-avoiding goals. If politeness is seen as the adequacy of linguistic behavior, then all speakers of different languages are equally polite, since they all have linguistic means at their disposal, which according to their rules of application are adequate in different situations. The concept of politeness, therefore, is universally valid. 1.2 Motives of Being Polite Why do people apologize when they have done something wrong? Why do they compliment on their friend’s hairstyle? In one word, why do people behave appropriately, hence politely? The explanation of such diverse communicative behaviors lies in the consideration of â€Å"face†. Face is thus viewed as a positive public self-image that is maintaining in society. That is, in newly formed contacts the individual engages in establishing a public image for himself. In continued contacts he engages in sustaining and improving the face he has encouraged the others to develop for him. A fundamental preoccupation of people around the world is maintaining or protecting face. Threats to face, whether intended, accidental, or only imagined, are the basis of most interpersonal conflicts. They arise when people feel that their right to a positive self-image being ignored. One conventional way of avioding threats to face in all cultures is to be linguistically polite. To secure this public self-image, people engage in what Goffman calls â€Å"face work†, performing action â€Å"to make whatever they are doing consistent with face†(1967:12), while trying to save their own face as well as the other’s. Goffman (1967) specifies two kinds of face-work: the avoidance process (avoiding potentially face-threatening) acts and the corrective process (performing a variety of redressive acts). However, he says little about how face can be maintained linguistically while damage is occuring. As implied above, face wants are reciprocal, i.e. if one wants his face cared for, he should care for other people’s face. The reason is that, while the individual is absorbed in developing and maintaining his face, the others also have similar considerations for themselves. It is clear that one way of ensuring the maintenance of their own face is to keep everybody’s face undamaged. Normally, the participants during interaction work on the understanding that one will respect the other’s face as long as the other respects his. This point is best expressed by the concise rule in Scripture: Do unto all men as you would they should do unto you. Since face wants are reciprocal, politeness naturally concerns a relationship between two rational participants or interlocutors, whom we may call self and other. In a conversation, self may be identified with speaker or addresser, and other with hearer or addressee. Also it is possible that  speakers show politeness to a third party that is related to interlocutor’s face. 2.0 Language and Culture 2.1 Defining Culture Culture is a large and evasive concept. Sapir (1921) holds that culture may be defined as what a society does and thinks, and language is a particular way of thought. Language, in this way, is part of culture. Culture is also interpreted in the sense of Goodenough’s definition: As I see it, a society’s culture consists of whatever it is one had to know or believe in order to operate in a manner acceptable to its members†¦ Culture, being what people have to learn as distinct from their biological heritage, must consist of the end-product of learning: knowledge, in a most geneal†¦ sense of the term (Goodenough,1954:167). Culture is thus whatever a person must know in order to function in a particular society, including language and conventional behavioral norms that a person must follow or that other people in the society expect you to follow, to get through the task of daily living. When we study a culture, it is not enough to merely learn the knowledge of a language and behavioral norms, as Steinmetz, Bush and Joseph-Goldfare (1994) point out: Studying culture does not mean looking only at customs, insititution, and artifacts†¦, but also studying people’s values, beliefs, and attitudes and how they influence or are influenced by interaction among people. Culture should be studied as a process as well as a product (1994:12). As a combination of these views, culture consists of not only language, behavioural norms, which can be observed, but also values and beliefs underlying them. The famous metaphor of the â€Å"culture iceberg† (Hall & Hall,  1990) indicates that many aspects of culture, such as certain beliefs, world views, and values, are below the surface of consciousness ( in the submerged part of the iceberg). Other aspects of culture, like language, eating habits, customs, are in the conscious area ( above the waterline). It is often the less conscious cultural aspects that influenced the way people communicate with each other. 2.2 Language and Culture We are now in a position to see language and culture in a dialectical relationship. Every language is part of a culture. As such, it cannot but serve and reflect cultural needs. This does not necessarily go against Saussure’s thesis that the signified of a language are arbitrary and hence derive their exact identity from systems of relationships. What needs to be added, however, is that this arbitrariness is not as absolute as he suggested, but is limited by the particular cultural setting from which a language extracts its signified. Within the broad limits set by the specific needs of a culture, a language is free to make arbitrary selections of signifieds. This element of arbitrariness is brone out by the fact that there is of a speech community and its linguistic resources. Thus neither linguistic determinism nor cultural determinism can adequately explain why a language should select its unique system of signs, for these selections are made partly in response to cultural needs and partly owing to the inherent ( limited ) arbitrariness of the process. There is yet another sense in which language is not a passive reflector of culture. Even assuming that culture is in many cases the first cause in the language-culture relationship, language as the effect in the first link of the casual chain will in turn be the cause in the next link, reinforcing and preserving beliefs and customs and conditioning their future course. 3.0 Politeness and Culture 3.1 The Concept of Face In Chinese and English The central to B & L’s politeness theory is the concept of face, and its two concimitant desires—– negative face and positive face, which are defined from the perspective of individual’s wants. B & L maintain that notion of face constituted by these two basic desire is universal (1987:13). This section thus aims to examine whether their notion of face is applicable in Chinese culture. Since they acknowledge deriving their formulation of face from Goffman’s classic account of face and from the English folk notion of face (1987:61), these two sources will be dealt with first. 3.1.1 The Source of B & L’s † Face† The first source is Goffman’s account of face. Goffman characterizes face as â€Å"the positive social value a person effectively claims for himself by the line others assume he has taken during a particular contact†. He sees face not as a private or an internalized flow of events, supported by other people’s judgments, and enclosed by â€Å"impersonal agencies in the situation† (1967:7). Seen in this light, face becomes a public image that is on loan to individuals from society, and that will be withdrawn from them if they prove unworthy of it (1967:10). B & L say that their other sources is the English folk concept of face, which is linked to notions like â€Å"being embarrassed of humiliated, or ‘losing face'† (1987:61). But in fact, such notions of face seem to be Chinese in origin. The word â€Å"face† is a literal translation of the two Chinese characters and ( Hu,1944;Ho,1975). Presumably informed of these two sources, B & L characterize face as image that intrinsically belongs to the individual, to the self. This seems to part with their first source considerably. Here, the public characteristic that is essential to Goffman’s analysis of face seems to become an external modifier rather than an intrinsic constituent of this image. 3.1.2 Chinese â€Å"Face† As pointed out above, two Chinese characters and are used to convey the denotative meaning of the word â€Å"face† ( that is, † the front of the head†); they also encode connotative meanings, which have to do with reputable, respectable images that individuals can claim for themselves from communities in which they interact, or to which they belong (Ho,1957). More specifically, stands for prestige or reputation, which is either achieved through getting on in life (Hu, 1944:45), or ascribed by other members of one’s own community. refers to † the respect of the group for a man with a good moral reputation†; it embodies † the confidence of society in the integrity of ego’s moral character†, and it is † both a social sanction for enforcing moral standards and internalized sanction† (Hu, 1944:45). Chinese speakers, therefore, will be seen as being polite if they know how to attend to each other’s and and to enact speech acts appropriate to and worthy of such an image. 3.2 Difference Between Chinese â€Å"Face† and B & L’s â€Å"Face† The first difference is concerned with their overall conceptualization of face—-a difference that has been briefly alluded to above. B & L focus their notion of face primarily upon the individual—-rather than the communal-aspect of face; that is, the self is the principal constituent that contextualizes the concept of face. The self is â€Å"public† only to the extent that it depends on other’s face being manifested (B & L, 1987:61). The self depends on the public only to preserve its own interests. In short, the overall composition of this self-image, with its negative and positive aspects, only concerns the individual’s wants and desires. In contrast, Chinese face encodes a reputable image that individuals can claim for themselves as they interact with others in a given community; it is intimately linked to the views of the community and to the community’s judgment and perception of the individual’s character and behaviour. Chinese face emphasizes not the accommodation of individual â€Å"wants† or â€Å"desires† but the harmony of individual conduct with the views and judgment of the community. Chinese face, to quote Goffman again, is â€Å"on loan†¦from society† (1967:10); it belongs to the individual or to the self only to the extent  that the individual acts in full compliance with that face. The second difference is related to the content of face. B & L conceive of face as consisting of negative face and positive face. Their negative face refers to, and values, an individual’s need to be free of external impositions, a desire to be left alone to enjoy a sense of one’s â€Å"territorial integrity†. â€Å"Privacy† is a particular term used to describe this typical value, which is much more treasured in English culture than in Chinese; whereas Chinese face emphasizes one’s dependence on society’s recognition of one’s social standing and of one’s â€Å"reputable†existence, and subsequently, on society’s endorsement of one’s attending to it. Relatively speaking, Chinese â€Å"face† does not comprise the element of what B & L term â€Å"negative face†. 3.3 Cultural Assumption In this section, the differences of politeness in English and Chinese will be elaborated in terms of the different historicity that the concept of politeness can be traced back to, and of the fundamental cultural assumptions underlying the two different notions of English and Chinese â€Å"face†. 3.3.1 A Historical Review As we have known, privacy is a value derived from B & L’s notion of face. It is a notion embracing at once the freedom, rights, and the independence of action of man. Such a value is closely associated with the emancipation of man from the yokes of the church on the European continent, and with the opening up of the New World on the other side of the Atlantic—-North America. Consequently, showing respct to an individual’s liberty, his rights, his independence in Anglo-American culture, will be considered polite; lack of it will be improper, hence impolite. On the contrary, Chinese culture has had a 2000-year-long history of feudalism. Chinese civilization has been established on agriculture, and †Ã‚  Generations of peasants were tied to the land on which they lives and worked. Except in times of war and famine, there was little mobility, either socially and geographically† (Hu & Grove,1991:1). From this historicity resulted the collective (group-oriented) nature of Chinese value, which was reinforced ideologically in the Confucian tradition, a tradition that advocates subordinating the individual to the group or the community, and maintains that the ultimate goal of human behavior is to achieve harmony, which leads the Chinese to pursue a conflict-free and group-oriented system of an ever-expanding circle of human-relatedness (Chen, 1993). Namely, an individual is presumed not to satisfy the desire for freedom, but to gain self-esteem in harmony with group. Just as English culture values privacy, Chinese culture values harm ony. In modern Chinese, the equivalent of politeness is believed to have evolved in history from the notion of Li . The ancient philosopher and thinker Confucius (551—479 B.C.), in order to restore the harmony of society when there were constant wars between feudal states, advocated restoring Li. Derived from this book are four basic elements of politeness, or what count as polite behaviors: respectfulness, modesty, attitudinal warmth, and refinement. â€Å"Respectfulness† is the self’s positive appreciation of admiration of the other concerning the latter’s face, largely identical with the need to maintain the hearer’s positive face. â€Å"Modesty† can be seen as another way of saying â€Å"self-denigration†; though â€Å"modesty† varies in the importance attached to it in different cultures, it is to a large extent universal, her to interpret it as self-denigration is uniquely Chinese. â€Å"Attitudinal warmth† is the self’s demonstration of kindness, consideration, and hospitality, the speaker runs the risk of infringing on the hearer’s personal freedom, viz. privacy, thus threatening his negative face. Finally, â€Å"refinement† refers to the self’s behavior to the other which meets certain moral standards laid by society; it represents the normative character of politeness in addition to the instrumental aspect. These four essential elements of politeness are believed to manifest themselves in many Chinese speech events. 3.3.2 Two Construals of the Self: Interdependent and Independent If we examine the â€Å"deep structure† from which the two different notions of English and Chinese â€Å"face† can possibly be derived, them they can be said to have been informed metarphorically by two divergent underlying forces (Mao,1994): the centripetal force, which leads Chinese â€Å"face† to gravitate toward social recognition and hierarchical interdependence, and the centrifugal force, which enables English â€Å"face† to spiral outward from individual desires or wants with the self as the initiating agent. The centripetal force and centrifugal force represent two different face orientations, which correspond to two distinct construals of the self: an interdependent construal of the self and an independent construal of the self respectively(Markus and Kitayama, 1991). The independent construal of the self, endorsed by English culture and most Western countries, builds on † a faith in the inherent separateness of distinct persons â€Å". The normative imperative of this culture is to become independent of others and to discover and express one’s unique attributes (Miller, 1988). Thus achieving the cultural goal of independent requires construing oneself as an individual whose behavior is made meaningful primarily by reference to one’s own internal thoughts, feelings, and actions, rather than by reference to those of others; whereas the interdependent construal of the self, favoured by Chinese culture and most East Asian countries, insists on † the fundamental connectedness of human beings to each other†(Markus and Kitayama, 1991:227). A normative imperative of this culture is to maintain this interdependence, therefore, entails seeing oneself as part of an encompassing social relationship and recongnizing that one’s behavior is organized by what the self perceives to be the thoughts, feeling, and actions of others in the relationship, so that the self within such a construal becomes most meaningful and complete. BIBLIOGRAPHY Blum-Kulka, S. et al. 1984. Requests and apologies: A cross-cultural study of speech acts realization patterns (CCSARP). Applied Linguistics 5(3):192-212 Brown, R. & S. Levinson. 1987. Politeness: Some Universals in Language Usage. Cambridge:CUP. Chen, Guoming. 1993. A Chinese perspective of communication competence. Paper presented at the annual convention of the speech communication association, Miami Beach, FL. Goffman, E. 1967. Interactional Ritual: Essays on Face-to-Face Behavior. New York: Doubleday Anchor Books. Goffman, E. 1972. Interactional Ritual. London:Penguin. Goffman, E. 1971. Relations in Public: Macrostudies of the Public Order. Harmondsworth:Penguin Goodenough, W. H. 1957. Cultural anthropologh and linguistics. In Garvin, P.L.(ed.) Report of the 7th Annual Round Table Meeting on Linguistics and Language Study. Washington: Georgetown University Press Hall, E. & M. Hall. 1990. Understanding Cultural Differences. Yarmouth, ME: International Press. Ho, D.1975. On the concept of face. American Journal of Sociology 81(4):867-84 Hu, Wenzhong & C. L. Grove. 1991. Encountering the Chinese: A Guide for Americans Yarmouth, ME: International Press. Mao, L. R. 1994. Beyond politeness theory: â€Å"face† revisited and renewed. Journal of Pragmatics 21:451-86 Markus & Kitayama. 1991. Culture and self. Pshchological Review 98(2):224-53 Miller, J.G. 1988. Bridging the context-structure dichotomy: culture and the self. In M.H. Bond (ed.) The cross-cultural Challenge to Social Psychology. Beverly Hills, CA: Sage. 266-81

Integrated Case Study: Bandon Group, Inc. Essay

This paper is the continuation of Bandon Group Inc. integrated case study. This part of the case study mines feasibility of an ERP system at Bandon Group and evaluate alternative ERP and CRM packages for Bandon Group and make recommendations for a solution which will meet their needs. Step 8: Determining the feasibility of an ERP system From the description of the executive managers of the divisions, it is pretty clear that Bandon Group has encountered big challenges with the current IT situation. Many of the issues discussed possibly will be solved by restructuring and re-engineering the organization, the business process and by placing the legacy systems with an ERP system. ERP provides the backbone for an enterprise wide information system. A primary benefit of ERP is easier access to reliable, integrated information. A related benefit is the elimination of redundant data and the rationalization of processes, which result in substantial cost savings (Lau, 2003). From the case study, we have learned that the co-owners are requesting eBusiness know-hows, on-demand reports that generates electronic reports, the need to address for more information for tactical and strategic management, the need to standardize business process and the need for more targeted marketing (Sumner, 2005). The dilemma was to decide whether the system should be centralized or decentralized. The implementation of the CRM softwares in the divisions were decentralized and the division mangers were seeking better management  information but they were encountering data relational problem. In general, when we look at the current IT situation especially the use and implementation of CRM and OMD application, it is intolerable. The problem get worse when the company plans to expand its business with the existing situation. The answer for Bandon Group should pursue and EPR solution absolutely is yes. That would be my recommendation. Basically ERP implementation requires organizations to re-engineer their key business in fundamental ways and restructuring the overall organization system because the ERP is there to address business issues and to place the company in a better competitive environment and position. Kumar (2010) emphasize that managers must conduct a feasibility study of the current situation to assess the organization’s needs by analyzing the availability hardware, software, database ad in house computer expertise and make the decision to implement ERP where integration is essential. To decide whether Bandon Group should purse for ERP solution, we should reconsider the benefits of implementing ERP. As Sumner (2005) outlines the benefits. Some of the main benefits ERP he mentioned. ERP maximizes throughput of information Minimize response time to customers and increase interaction with customers, Increase interaction across the enterprise, Improve on-time delivery, Reduce direct operating expense, Increase interaction with suppliers, etc. When we come to the Bandon Group practical case, integration problem was critical for all divisions. Some of the areas that ERP overcome are: Coordination: after implementing ERP, it has been confirmed that ERP has the ability to support coordination across business functions. Database: by implementing ERP, it is possible to integrate data so that data will have the same meaning across multiple functions. Process: after implementing ERP, it has been realized consistent business processes which are based upon an information model. Information: Pursuing ERP makes real-time information consistent Information system: ERP has enabled stand-along systems to become integrated systems. Once again, it is my recommendation to Bandon Group to purse CRM solution. Like ERP, it is an integrated approach to managing relationships by focusing on customer retention and relationship development  (Chen and Popovich, 2003) and CRM initiatives increases competitiveness. Adding to their notes, they said that CRM offers customization, simplicity, and convenience for completing transactions, regardless of the channel used for interaction. Sumner (2005) share their idea. The main characteristics he distinguished CRM facilitates customer contact and call list management, It maintains information on customer contacts in a database and forecast customer’s needs, It organizes marketing campaigns, Enables queries to a product marketing database,  Delivers on-line systems that enables customers to configure products on-line, Handles customers’ services. It my recommendation to Bandon Group to implement EPR firs and CRM follows because ERP provides CRM software. Conceptually, ERP covers all the basic business process but CRM systems focus specifically on processes at the customer interface (Schubert, 2010). The current situation at Bandon Group is not limited to customer relationship or the problem of Bandon Group is not limited to lack of sales and marketing data, the billing system, web enabled support system, better invoice or the integration of the software but the company and its process need overall business restructure and re-engineering because that is all about ERP. Step 9: Determining ERP/CRM design issues Business processing workloads are among the most demanding workloads in the enterprise. These include transactional workloads reflecting the â€Å"engine† of a business’ orders and sales, ERP workloads for managing workflows, and CRM for managing customer relationships and decision management solutions. These workloads need to be available to end users, end customers, and business partners. To achieve that goal, they are typically supported by a combination of hardware characteristics, such as built-in reliability and scalability features, and software characteristics, such as system management and support for high availability. In light of this, my recommendation of ERP and CRM packages for Bandon Group would be implementing Microsoft Dynamics CRM. The Microsfot Dynamics ERP and CRM is designed to help any organization acquire and retain customers (Microsoft, n. d). The software enables to perform and automate common business tasks  including: Easily access information about business records from one place. Schedule activities, track them, and send e-mail. Generate reports. Manage marketing lists. Track advertising and marketing campaigns. Sort customer responses to sales and marketing initiatives. Keep detailed notes and an activity history for each business record. Microsoft Dynamics CRM also can run from within Microsoft Office Outlook. On top of the other benefits and functionalities mentioned above, Rhodus and Paris (2013) said that Microsoft CRM and ERP helps the company in integration by creating one view of customer experience, building stronger relationship and creating customer intimacy, improving management visibility, provide visibility and access to customer relationship, etc. I believe that Microsoft Dynamics is the best software solution for the current situation at Bandon Group. References Chen, I, J. and Popovich, K. (2003) Understanding customer relationship management (CRM). People, process and technology. Business process management journal, Vol. 9 No 5. Retrieved from http://cis.csuohio.edu/~ichen/CRM.pdf Kumar, P. (2010). Successful implementation of ERP in a large organization International journal of engineering science and technology. Vol. 2(7), 3218-3224. Retrieved from http://www.ijest.info/docs/IJEST10-02-07-151.pdf Lau, K, L. (2003) Developing successful implementation plan for issues and challenges. Retrieved from http://iacis.org/iis/2003/Lau_ERP.pdf Microsoft (n. d) Microsoft Dynamics CRM 4.0 User’s Guide. Retrieved from http://blogs.msdn.com/b/crm/archive/2008/07/21/crm-4-0-user-s-guide-now-available-in-pdf-and-word.aspx Rhodus, B. and Paris, E. (2013) CRM & ERP – better together. Retrieved from http://www.bkd.com/docs/webinars/2013/8-21-13-presentation.pdf Schubert, P. (2010) Realizing Benefits from Current ERP and CRM Systems Implementa tions: An Empirical Study. Retrieved from http://www.uni-koblenz-landau.de/koblenz/fb4/iwvi/agschubert/publication/mate rialien/bled-23.06.2010 Sumner, M. (2005) Enterprise resource planning. Pearson Prentice hall, Upper saddle river, New Jersey

At the end of June 2003, the Federal Reserve cut interest by a Essay

At the end of June 2003, the Federal Reserve cut interest by a quarter-point to 1.0 per cent, their lowest level in 45 years. Explain the three main channels by - Essay Example f the aggregate demand in the economy, - consumption, investment and government spending, these appear to be the three main channels, through which interest rate influences aggregate demand. The decrease of the interest rates accounting other factors being stable, leads to the increase of the new equipment among firms, which they plan to purchase, it also increases the number of new houses, and the goods of long-term use. Changes in the price levels through the impact on the amount of money in use also influence interest rates. Changes in the interest rates, caused by the changes in the price levels, changes the aggregate demand on goods and services; however, in graphic form this does not make the aggregate demand curve shift; it only reflects the movement along the already existing line. (Handa: 2000) However, interest rates also create another impact. No matter what may be the reason of the interest rates change, their level impacts aggregate demand as a whole. Separately from the price level change, the aggregate demand curve shifts with the changes in interest rates. For example, if the government comes down to the higher expenditures and loans to cover the deficit, with the other conditions stable it leads to the increase of interest rates and negatively influences the plans of expenditures for the firms and individuals. If the supply of the finances for loans increases abroad, the interest rates stay stable, keeping aggregate demand from decrease. (Handa: 2000) Consumption is the most considerable part of the aggregate demand, and it is wise to start the discussion of the interest rates decrease with the impact it creates on consumption. Individuals acquire their incomes in the form of salary, and the capital profits. A portion of the income is spent for paying taxes to governmental structures. On the other hand, government also provides individuals with subsidies (social insurance, unemployment payments, etc.). The decision about consumption lies in the

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Cloud Computing - Essay Example Balance in most cases remains the weight that is distributed in the design through placement of the industry’s elements. Alignment; - In most distribution industries, alignment as a design principle allows the creation of order and organization. It also allows the creation of visual connection within the organization (Morris, 2012). Contrast; - This design principle generally allows organizations to focus on its design elements and by doing this, it helps in improving processes within the organization. Lastly, the space allows free movement in organization especially during the organization processes (Morris, 2012). Adhering to the fundamental design principles is therefore important especially during the development of secure applications. Effective adherence of the design principles in most cases provides balance and a continuation during the development of secure applications. Adherence of the fundamental designs also provides improvement during the development of secure

Case 2 scientific investigation Essay Example | Topics and Well Written Essays - 250 words

Case 2 scientific investigation - Essay Example w Lo and Dmitry Repin, the two scholars utilized psycho physiological equipment to evaluate heart rate, skin conductance and blood pressure on traders executing real-time trading. Results showed that the experienced traders had a lower physiological reactivity to disturbing and abrupt information. Additionally, Oblechner (2004) discovered "emotional stability is equally important for a successful trader." Traders whose emotional reactions to losses and gains on the extreme positive or negative side show poor trading performance meaning a negative relation between emotional reactivity and successful trading behavior. (Lo and Repin, 2005) Overconfident traders have a tendency of trading too frequently and appear to ignore danger signs concerning their positions. According to Biais et al., 2001, overconfidence is related to sub-par performance amongst traders in an experimental environment and that overconfident traders stay with underachieving stock for a long time and sell their winning stocks too early leading to underperformance in the market. Self-awareness is an increased consciousness of ones own emotional and physical state. Traders who have self-awareness have logical reasoning behind all their behaviors and choices. Traders with self-awareness have a high emotional intelligence associated with long term success rate. (Biais et al,

A short review of Nancy Folbre, Valuing Domestic Product New York Term Paper

A short review of Nancy Folbre, Valuing Domestic Product New York Times, May 28, 2012 - Term Paper Example One of its major points is the significant economic effects of domestic work to the economy. This is because the unpaid domestic workers offers a supplementary role to the employed member of households, roles that would have been paid for if they were for example taken over by a house help. The article illustrates this with the example of marrying a paid worker thereby ceasing to pay. This will reduce the gross domestic product while a divorce in the arrangement to effect payments for the services would increase the gross domestic product. This identifies the significance of unpaid domestic work to the gross domestic product (Folbre, 2012). Another identified issue in the article is the undervaluation of the value of unpaid domestic works. One of the reasons for the underestimation of the unpaid domestic work is its equivalent rating with average rate for commercial household workers. The difference in family based skills, and probably self-interest in the unpaid domestic work, howev er illustrates a higher value for the unpaid work. As a result, published estimates are less than the actual value of unpaid domestic work. ... Similarly, those who still dedicate to it have a reduced invested time in the work. The reason for such reduced time is the technological developments that provide time efficiencies and cheaper substitutes. These have also led to loss of significance of unpaid domestic work (Folbre, 2012). The article also explains the role of homemakers, as unpaid domestic workers, as social and economic equalizers. This is because their shift from the domestic chores into paid works leads to a significant difference across households a factor because of the less volatility in the value of domestic chores as compared to employment opportunities (Folbre, 2012). Why full time homemakers are income equalizers Full time homemakers are income equalizers because the value of domestic roles and domestically generated products are less volatile that the value in employment opportunities and market products. This means that the homemakers generate almost equal utility levels to harmonize the differences from the breadwinners’ market income. The transition from full time homemakers to the employment market however increases wage rate inequality. Similarly, the shift from a full time homemaker into an employee means that market products whose values are highly volatile substitute the almost uniformly valued domestically produced products. The volatility factor that is less significant in domestic roles than in the market therefore explains the role of full time homemakers as income equalizers (Folbre, 2012). Unpaid household work in Canada The value of unpaid household work in Canada is estimated to fall within the range of between 35 percent and 55 percent of the country’s gross domestic product (Perelman, 2011).

Coca Cola Company Essay Example | Topics and Well Written Essays - 1500 words

Coca Cola Company - Essay Example Unlike many companies that have diverse products for specific market segments, Coca-Cola’s products are affordable for any market and therefore have more mass-focused strategies than individual group segmentation. Coca-Cola products, their sub-brands, have value to consumers of virtually any socioeconomic status and are conveniently priced to have mass group appeal. Demographic segmentation is usually the strategy of choice based on regional ages, incomes, and cultural lifestyles. There is no need for geographic, purchase occasion, or benefit segmentation since sales of Coca-Cola products will be conducted with the audience available during the Games presentations. Psychographic concepts should be included in the segmentation strategy to identify with diverse cultures from Asia, North America, Australia, and Africa. A common consumer need in this environment is thirst, with specific brand selections being the only distinction between what items sell in high volumes. â€Å"A s oft drink, especially a carbonated one, is a frivolous purchase†. This categorizes soft drinks as convenience products that are there to fill a specific refreshment need with multiple target audiences. Because of the reality of this product in relation to consumer needs, excessive targeting strategies would likely defeat the purpose of gaining consumer attention and also strain the marketing budget for ongoing, separate promotional materials. Therefore, targeting involves creating a singular strategy that will have mass group appeal.

Analysis of Food Journalism Essay Example | Topics and Well Written Essays - 1000 words

Analysis of Food Journalism - Essay Example   Since it directly questions the production process of food as well as the technology which is used to produce such foods besides discussing other important issues, food journalism often makes consumer choices wider and provide them a good understanding of how to make good and well-informed choices. (Lumby & Probyn, 2003). The situation provided in the case study requires a clear understanding of the ethical practices that food journalist must adapt and the roles and responsibilities of the journalists as well as the persons/businesses that have been highlighted as the violators of the law. Journalists are often assumed to go far to the stretch to a point where they have the legal cover and freedom to do. Thus it is important that journalists must understand the ethical consequences of their actions and report on various issues. Before discussing the case, it is important that a general overview of the code of practice is presented so that a broader picture can be constructed to understand the practical situation provided in the given case study. One of the most important aspects of the code is the maintenance of the highest level of professionalism and requires that journalist must present only such information which is accurate and can be verifiable. What is also significant to note that the code further allows that if a journalist makes the incorrect statement, it becomes the ethical responsibility of the journalist to either correct the information presented with an opportunity to reply.1 Considering the situation provided in the case study, it is important that one must first become certain that the story published against the Thai Restaurant owner is correct and not an act of revenge and vandalism.  Ã‚  

Riters explore control in The Rivals Essay Example for Free

Riters explore control in The Rivals Essay Although written centuries apart, ‘The Wife Of Bath’ and ‘The Rivals’ both effectively embody the desire for control. By presenting their respective protagonists as sly and deceptive, Sheridan and Chaucer allow their characters to dominate and manipulate both their fellow characters and the audience to their liking. Likewise, the qualities of verbal wit presented among the female protagonists by Chaucer and Sheridan allow these female characters to assert their influence, intellectually and comically. Despite the presence of male patriarchal forces restoring the domineering women to their inferior social status; the constant shift in control amongst the characters permit Sheridan and Chaucer to draw parallels with the changes in their own societies. In particular, the deception demonstrated in the texts enables certain characters to take control over traditional sources of power. With regards to ‘The Wife Of Bath’, although Medieval society condemned women to eternal servitude of their husbands; critic Marsh’s view that the Wife depends upon â€Å"Deceit as a defence against male domination† portrays her as willing to deceive her (dominant) male counterparts in return for self-control. In fact the proud and boastful tone evokes by the Wife in reference to her first three husbands, â€Å"How piteously a-nyght I made hem swynke† emphasises how her manipulative skills during sex have successfully transferred dominance over to the Wife herself , as reiterated by Chaucer’s use of the personal pronoun â€Å"I†. Similarly, Lucy’s lower class status in ‘The Rivals’ does not impede her from taking advantage of her peers, as demonstrated by her cunning tone here, â€Å"Commend me to a mask of silliness, and a pair of eyes for my own interest under it! † In fact, Sheridan, like other contemporary writers, Goldsmith and Foote, wrote ‘The Rivals’ to follow the structure of a Comedy of Manners, whereby a contemporary, sophisticated class was mocked through the medium of a play. Therefore, Lucy’s deception in refusing to disclose the identity of ‘Delia’ to Sir Lucius and accepting bribes, indeed places her in a position of control as Sheridan relies on Lucy to provide the mockery of the seemingly flawless upper classes. Overall, the deceptive skills of Lucy and the Wife provide them with the utmost control over those supposedly superior than themselves. Additionally, the verbal wit of the Wife and Mrs Malaprop allows them to convey their intellect in male-dominated spheres. Mrs Malaprop in ‘The Rivals’ undeniably becomes powerful as a result of her ‘Malapropisms’, that is, her comical verbal errors. The comedic effect of the exclamation marks and bold tone from Mrs Malaprop here, ‘An attack upon my language! Sure if I reprehend anything in this world, it is the use of my†¦nice derangement of epitaphs! ’, conveys how the power she gains over the audience and fellow characters stems from humour. Therefore, critics Loftis’ view that Mrs Malaprop’s ‘Fault arises from intellectual rather than social affectation’ refers directly to Mrs Malaprop’s impact through her language. Although ‘fault’ seems critical of Malaprop, it could also emphasize the humorous and powerful effect her verbal blunders have in the play. Meanwhile, the Wife adopts examples of textual authority to empower her arguments against those who attempt to undermine her, like the Church. Despite Medieval women not receiving an education due to their believed inferiority, the Wife calls on ‘The wise astrologien, Daun Ptholome’ to validate her controversial arguments. This unusual intelligence among Medieval women indisputably places the Wife in a position of superiority over men, notably in her Prologue. Therefore, although verbal wit is used by Mrs Malaprop and the Wife for opposite purposes, the reaction provoked by other characters and the audience enable Sheridan and Chaucer to present these women as very powerful. Despite the dominance of the female characters, Chaucer and Sheridan also convey control via male patriarchy. When recounting Jankyn’s violence, the Wife uses derogatory language to insult Jankyn, ‘O!hastow slayn me, false theef? ’. Although the Wife subsequently gains his sympathy, the notion of her being abused demonstrates how Jankyn, according to Medival custom, controls the Wife and can therefore attack her if he wishes. In fact, according to critic Ellis, through the Wife making Jankyn feel guilty about attacking her; she commits ‘An act little short of symbolic castration’ by obtaining the power a Medieval husband typically held over his wife. However, patriarchy remains dominant in ‘The Rivals’. During a quarrel with Faulkland, the pity gained by Julia from the audience here, ‘It lost you the love of one, who would have followed you in beggary through the world’, reflects how men retain total control in the play as Julia’s emotions have been repressed by Faulkland’s temper. Interestingly, in Sheridan’s era, the notion of Julia breaking off an engagement with Faulkland would have been seen as outrageous by society. In Georgian times, only men were able to dissolve such engagements instead of women; indicating how men remained totally dominant, even as far as ove was concerned. Therefore, while the Wife manages to overcome the limitations of patriarchy; Julia’s inability to control Faulkland represents how the urge to control is often unsuccessful among characters. In conclusion, via an endlessly-shifting dominance between male and female characters; Sheridan and Chaucer effectively encapsulate the complex nature of control. In particular, despite the social restrictions placed on the Wife, her ability to deceive and argue her way into control regardless of opposition represents how her desire for dominance not only ‘drives’ her life; but the progression of the text. Similarly, the dominance obtained by the lower-class Lucy and the repression of the upper-class Julia indeed embodies the comedic elements of ‘The Rivals’, yet symbolises the difficulty of becoming dominant with such gender and social limitations. For this reason, only Lucy and the Wife gain control due to their wise but cunning manipulation of the expectations imposed on them by society and their counterparts in the texts.

Applying Political Theories to US Politics

Applying Political Theories to US Politics Collin Laguzza Dr. Jividen Tocqueville argued that Puritanism was almost as much a political theory as a religious doctrine. Puritan’s were influenced by Christianity and deeply applied that to their life style. Their main beliefs were based on the justice and perseverance of God. Since the Puritans believed in God’s grace and salvation, they were also led to self-government. The main element of their life style was based on the approach of the covenant where all relationships within the Puritans were established under the terms of a covenant. A political theory values justice and power and the Puritans justice and power were based on God. This is why Tocqueville claims that Puritan politics and their religious beliefs intertwine. Tocqueville and Locke suggest that there is an important distinction between liberty and license. Liberty is having freedom within the laws of nature but also recognizes consequences. License is the freedom to do as you please. This is where the distinction between liberty and license is argued. This is because one doesn’t have the right to kill oneself or another. Therefore, one must preserve themselves and mankind. However, the contradiction mostly lies in where the boundaries lie of having the right to enforce natural law against those who violate their rights, and the punishments of their violators. Locke expresses that the State of Nature is not a State of License. Overall, law provides freedom to do as what one wants. However, one’s freedom lies within the boundaries of that law. Tocqueville argues that America was able to combine the spirit of two things thought to be in perpetual tension. These two things are religion and liberty. Tocqueville expresses that religion is responsible for human capability while liberty perceives religion and most importantly the security of laws. These work together because liberty pertains to the freedom of one and their choice of beliefs. This results in every individual to have their own distinctive beliefs without violating law and secures their equality. Locke’s definition of political power is: The right to make laws for protection and regulation of property. In my understanding, Locke feels as if laws only work because they are accepted by people and have a positive effect on the public. In the State of nature, an individual claims his private property that was something that was originally held common when that individual uses his or her own labor to come into possession of something. Locke states that one can only accommodate as many things that are in reasonable use. Land has become scarce because nature offers necessities and the more mankind can make use of it, less land will be available. Locke believes that war is caused when one human’s action makes a menace attempt towards another human. In the State of Nature, there are certain inconveniences. The State of Nature grants the right to punish any violator. To solve inconveniences within the State of Nature, Locke answers by anticipating a right of revolution. This grants the people the right to change or over throw government if the government fails to protect natural rights of the people. The majority of the people decide whether the government is protecting the rights of the people. Rights are unalienable when they cannot be taken away. All humans possess unalienable rights at birth. These rights cannot be given to another being, or surrendered with the exception of the holder of those rights. According the John Adams, tyrants sought to discourage the people from learning. They did by ordering the people to do simply do as they say because the tyrants oppressed the people. In my opinion, general enlightenment is crucial to free government because each individual should have knowledge of their government and what laws they are to abide by. According to Hamilton, morality is sown into human nature. He expresses that their maker, gives them reason to acquire the natural rights that are built into their nature. Hamilton explains his difference of the State of Nature with Thomas Hobbes’ State of Nature is that humans are born with rights, whereas Hobbes argues that humans are given rights until they are born within a formed government. Hobbes states that morality bonds with politics and that our moral actions are only performed for our survival knowing that a government can punish us for violating such laws. James Otis claims that sovereignty is ultimately derived from the people. His statement of â€Å" the government is founded on the necessity of our natures,† means that our government was formed to allow humans to freely think, feel, or act naturally and independently. This also means that the government is to protect natural rights in order to maintain equality amongst the people. According to the Declaration of Independence, the statement â€Å" all men are created equal,† means that human being are all born and will remain equal in the eyes of law. Governments are instituted among men to secure natural rights and whenever government does not secure the peoples natural rights, the people have the right to alter government and develop a new government. Essay A. 625 words Traditional American politics suggest that man is endowed at birth with inalienable rights. The origin of inalienable rights influenced America’s founding fathers who sought to protect people from conflict by providing law and order. These rights are incapable of being taking away or given up. The government of the United States was founded on the principle of that all human beings are naturally and equally endowed with inalienable rights. Inalienable rights have impacted several aspects of America’s government which originated from several enlightenment thinkers. John Locke, an English Philosopher, argued that rights are given to man that cannot be taken or given away. These rights are known as natural rights. The formulations of these rights are life, liberty, and property. In his book Two Treatise of Government, Locke intertwines the idea of natural law, equality, and the state of nature. Natural law holds humans subject to morality. Morality is essentially human’s duty to abide to natural laws. Mankind’s right is basically moral fact leading to the sole purpose of government. That is to safeguard the rights of mankind. Locke highlights the state of nature, claiming that men are free, equal, and at liberty to do what they want. However, mankind’s action’s must be done within the boundaries of the law of nature. This supports that natural equality of inalienable rights serve as the moral and theoretical basis of government by consent of the governed. Since humanity acquires natural and unalienable rights at birth, humankind must enter a society that accepts those rights, and protects them. Before government is formed, man lives in a state of nature. In this state of nature, man is guided by God’s intentions of the laws of nature. Locke’s Second Treatise of Government highlights the importance of equality in which forms from the state of nature. Man is free and equal according to the state of nature. Locke feels that man will be assured that he is free and equal when he enters a society making equality the driving force of Locke’s political argument. Equality is key to the establishment of government as long as government holds responsibility of maintaining a safe and stable society that protects natural rights. Man is born free but gives up some freedom in order to establish government to maintain social order. Thomas Jefferson stated that unalienable rights are life, liberty, and the pursuit of happiness. Locke highly influenced Jefferson as Jefferson used Locke’ s concepts of how rulers only rule through the consent of the governed. This mirrors Locke’s political documents. Locke’s works however, had some inconveniences. If the government violates the people’s rights of life, liberty and property, then then people have the right to alter or abolish their government and create a new one that suits their needs. For example, a government may grow tyrannical and no longer represents the people taking away their freedom and rights. In solution, Locke claims that the people have the right to dissent against government. Natural equality and inalienable rights also serve as the basis of limited government. Limited government is based on consent where the people’s rights may not be violated. Locke thought that this proper role of government would allow humanity to blossom because of their God given ability of reason. Overall, government solely exists for the people’s well being. If a government fails to protect rights, then the people have the right to over throw and replace. Governments are only factors that contribute to humanities morality. Because of humankind’s morality, human beings are naturally and equality endowed with inalienable rights that have influenced America’s way of government. John Locke and Thomas Jefferson were two men who sought to create leadership that worked with the people, not an individual who had total control of the people. Essay B. 279 Puritanism is felt across American because the Puritans were the first settlers who spread their ideas and values throughout the land. Alex de Tocqueville considered the Puritans as America’s founders. This is because of their influence on America’s character. John Adams also supports that the Puritans had great contribution to the development of America. The Puritans settled in American and where English protestants who became unhappy with the church of England. They felt as if to much power rested with priests, bishops, and cardinals who were the highest officials in the church. The Puritans stressed Bible readings and wanted religious community members to be directly involved with church. According to Tocqueville and Adams, the Puritan value affected American society in a positive way. They developed the concept of limited government as they believed that no single person or group of people should be trusted to run the government. They had a highly emphasized education which led to American school systems and we have also adopted their ethics of honesty, and work. I agree with Tocqueville and Adams who state that the Puritans were the stepping stoles of American democracy. The fact that the Puritans believed that government should be limited and not ran by a single individual reflects in several enlightenment thinkers whose works h ave highly influenced our government. For example, Thomas Jefferson wrote the Deceleration of Independence using John Locke’s philosophy. Without the Puritans, American Democracy could be altered in several ways. The Puritans are important in the development of American democracy because they have instilled many features upon our government. Culturally they have influenced self-reliance and a strong emphasis on education.